Call Us:

+92 317 5000044

Email Us:

info@hotisalt.com

Opening Hours:

Mon-Fri: 8am – 7pm

FAQ's

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What is the SKUS MOQ, or minimum order quantity?

You can order LCL containers by selecting from a variety of SKU, such as Himalayan Edible salt, lamps, candle holders, cooking salt goods, salt inhalers, detox massage stones, and many others. The minimum order quantity (MOQ) for each Sku is not fixed.

What details must I provide in order to receive a sample?

We provide free product samples to customers worldwide but you need to share your currier account or you will have to pay only currier charges. 

For your free product sample please email us with your business email or domain email at info@hotisalt.com.

How do I find out when my samples are delivered?

We combine. DHL tracking code to monitor the status of your sampling.

What details must I provide in order to receive a sample?

We accept orders with a 30% deposit; the remaining balance is due when the original Bill of Lading is turned over. The price is adjustable and is FOB Karachi Port or (CNF) to the closest seaport to the client's location.

What is the tolerance/variance level for shipments?

In terms of weight, value, and quality, we operate within a 5+/- tolerance level

What evidence and information I have  share to confirm my order, 

Please send your purchase order (PO) along with the SKU details, the bank information for the 30% advance wire transfer, and any instructions or requirements for customized packaging, branding, or labeling. Additional information about the destination port, including the landing date, the official shipping line (if applicable), and any special orders?

What document I have to prepare before shipping/sailing vessel?

You must send the remaining 70% of the balance payable as soon as you receive confirmation of a sailing vessel. To start your order, we need a 30% advance payment against your purchase order (PO), and the remaining 70% will be paid via wire transfer once you receive confirmation that the vessel is leaving the origin port (Karachi Port). As a result, the full amount is due within 14 working days of the vessel arriving at the destination port. Demurrages will be paid by the buyer or the notification party in the event of a late payment, or ETA (Estimated Time Arrival). It is important to remember that the buyer is referred to as the notify party and the bank is regarded as the consignee party.

 

Once the consignee informs the notify party (buyer/importer) that the vessel is sailing and making the required payments, the risk and reward of claiming the goods will be shifted to the notify party in accordance with local legislation. The documents listed below are those you will receive after transferring any outstanding money for your PO Commercial invoice and Certificate of Origin. FDA-USA Certificate of Fumigation, HACCP, ISO2010, PCISR Product analysis report, and PMDC Certificate.

.*term and condition apply.

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